Services

Business Process Management Services

The Willow Group has a dedicated Business Process Management (BPM) practice that offers a unique set of services and solutions. We work with our clients to build a multi-faceted BPM strategy that supports comprehensive adoption.

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Training

We believe that the best way to learn is through the application of knowledge in real-world environments. We specialize in creating hands-on learning solutions for our business customers in the areas of agile processes, object-oriented design, and test-driven development.

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Consulting Services

We are able to make a difference for your business by going past what and how, to understand why. This locks in the right approach to deliver an effective solution that is unique to your situation.

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Business Process Management Services
The Willow Group has a dedicated Business Process Management (BPM) practice that offers a unique set of services and solutions. We work with our clients to build a multi-faceted BPM strategy that supports comprehensive adoption. Read More
Consulting Services
We are able to make a difference for your business by going past what and how, to understand why. This locks in the right approach to deliver an effective solution that is unique to your situation Read More

The Willow Group BPM PINPOINT Services


PINPOINT begins when you select a key process for review. It may be tied to the delivery of a new product or service or be one that is ripe for overhaul to enhance the customer experience. Then, over the course of one week, we prepare for, execute and report on a two-day highly collaborative workshop with users and other key stakeholders.

 

PINPOINT deliverables include:

  • Process Summary – What is it, what does it do, what is the value, who owns it

  • Discovery Map – Process activities, enhanced with key attributes, as identified by the users of the process

  • Initial Process Model – A high-level graphical depiction of the flow

  • Issues and Opportunities List – Where to focus attention

  • First Cut Remediation Assessment – The initial plan to create value through process improvement and innovation

For organizations with multiple projects in their portfolios, known process issues, and limited resources, PINPOINT is a solid investment for quickly gaining a view into the value of a potential BPM initiative. And priced at $5000, it is also a very affordable investment. Contact us to find out more.

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Business Process Management


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